« Back to FAQs How do I log in to my Online Services account and what is my password?

If you have already created an Online Services account, you can log in here: Online Services.

If you have never logged into Online Services and need to create an account, you can follow the “Create Your Account” instructions found on the left side of the login page.

If you have forgotten your username or password, or if you find that your password is expired, you can follow the “Forgot Username/Password” instructions found on the login page. You will need to use the email address or mobile phone number that BMI has on file for your account.